Privacy Policy

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

• Full name

• Business email address

• Phone number

• Company name and job title

• Billing and payment information

• Any information you voluntarily submit through our contact forms or during service engagements

We collect and use this Personal Data for the following purposes:

• To provide, operate, and maintain our Services

• To respond to enquiries and provide customer support

• To process transactions and send related information

• To send administrative information, updates, and marketing communications (where you have consented)

• To improve and personalise your experience with our Services

• To comply with legal obligations

We collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your IP address, browser type and version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, referring URLs, and other statistics.

Log Data is used to analyse trends, administer the site, track user movements around the site, and gather demographic information. This data is processed on the basis of our legitimate interests in understanding how our Service is used and improving its performance.

  Cookies are small data files placed on your device when you visit a website. They allow us to recognise your browser, remember your preferences, and improve your experience. We use cookies to:

• Understand and save your preferences for future visits

• Compile aggregate data about site traffic and interaction

• Improve our website and services

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. For full details of the cookies we use, please see our Cookie Policy.

Under the UK GDPR, we process your Personal Data on the following legal bases:

• Contract — Processing is necessary to perform our Services or to take steps at your request prior to entering into a contract.

• Legitimate Interests — Processing is necessary for our legitimate interests, such as improving our Services and preventing fraud, provided these are not overridden by your rights.

• Legal Obligation — Processing is necessary to comply with a legal obligation to which we are subject.

• Consent — Where you have given us explicit consent to process your data for a specific purpose, such as receiving marketing communications.

We do not sell, trade, or rent your Personal Data to third parties. We may share your information in the following limited circumstances:

• Service Providers — We may share data with trusted third-party vendors who assist us in operating our website and delivering our Services (e.g. hosting providers, payment processors, analytics tools), subject to strict confidentiality agreements.

• Legal Requirements — We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or government agency).

• Business Transfers — In the event of a merger, acquisition, or sale of assets, your Personal Data may be transferred as a business asset.

• With Your Consent — We may share your information for any other purpose with your explicit consent.

Mentorise Ltd operates primarily in the United Kingdom and serves clients across Europe and Turkey. If we transfer your Personal Data outside of the UK or European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO), to protect your data.

We retain your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, and applicable legal requirements.

In general, we retain client data for a period of six (6) years following the end of a business relationship, in accordance with UK tax and legal requirements.

Under the UK GDPR, you have the following rights regarding your Personal Data:

• Right of Access — You have the right to request a copy of the Personal Data we hold about you.

• Right to Rectification — You have the right to request correction of any inaccurate or incomplete data.

• Right to Erasure — You have the right to request deletion of your Personal Data in certain circumstances.

• Right to Restrict Processing — You have the right to request that we restrict the processing of your data in certain circumstances.

• Right to Data Portability — You have the right to receive your Personal Data in a structured, commonly used, and machine-readable format.

• Right to Object — You have the right to object to our processing of your Personal Data where we rely on legitimate interests.

• Right to Withdraw Consent — Where processing is based on consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at hello@mentorise.net. We will respond to your request within one month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at https://ico.org.uk.

We take the security of your Personal Data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. Our security measures include:

• Encryption of data in transit using TLS (Transport Layer Security)

• Encryption of data at rest

• Access controls with two-factor authentication enforced for authorised personnel

• Regular vulnerability scanning and security patching of our servers

• Internal data protection policies and staff training

While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you and relevant authorities of any breach as required by law.

Our Service may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us at hello@mentorise.net so that we can take the necessary steps to remove that information.

This Privacy Policy is effective as of the Effective Date indicated at the top of this document. We reserve the right to update or modify this Privacy Policy at any time. Where changes are significant, we will provide prominent notice, such as by email or a notice on our website, prior to the changes taking effect.

You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Service after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have any concerns about how we handle your Personal Data, please contact our Data Controller:

• Company: Mentorise Ltd

• Registered Address: 167-169 Great Portland Street, Fifth Floor, London, England, W1W 5PF

• Email: hello@mentorise.net

• Website: https://mentorise.net

• Company Registration Number: 17222288

• Registered in: England and Wales

We aim to respond to all data-related enquiries within one month as required by UK GDPR.

You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues: https://ico.org.uk

© 2026 Mentorise Ltd. All rights reserved.

Registered in England and Wales · Company No. 17222288